Privacy Policy - Transition Services | Fully Outsourced SUB-Plan Administration

Last Update: August 2023

Transition Services, Inc. (“TSI”) knows you care about your privacy and that you expect us to protect it.

What information does TSI collect?

We collect information from you when you register as a user on our website. When registering on our website, as appropriate, you may be asked to enter personal information such as your name, e-mail address, and social security number.

What does TSI use your information for?

Any of the information we collect from you may, if applicable, be used in the following ways:

to process enrollment and related transactions regarding the administration of a Supplemental Unemployment Benefits Plan (“SUB Plan”) which may provide salary replacement benefits to you as a displaced worker during a period of unemployment.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your prior consent, other than for the express purpose of:

delivering the SUB Plan service requested;
administering a blind and confidential survey upon the completion of the SUB Plan program to ensure exceptional TSI customer care; and,
sending you periodic e-mails. The e-mail address you provide may be used by TSI to send you information regarding your SUB Plan claim, respond to inquiries, and/or other requests or questions.

How does TSI protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer technology and then encrypted into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. We restrict access to your personally identifiable information to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

After a transaction, your private information will not be stored on TSI’s servers.

Does TSI use cookies?

We do not use cookies, web beacons or any other similar devices to track your TSI website activities.

Does TSI disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties any of your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is required to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety. TSI may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Information From Other Sources

TSI may receive information about you from other sources, such as our clients (i.e. your current or former employer). Such information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your prior consent, other than for the express purpose of delivering the SUB Plan service requested.

Updating Your Personal Information

You have the right to access, correct and delete inaccuracies in your personal information at any time. Certain fields of personal information can be updated on the TSI website or you may also access and correct your personal information by writing TSI by e-mail at [email protected] or by letter at: Transition Services, Inc., 201 Broad Street, 6th Floor, Stamford, CT 06901. When you contact us please include your name, address, e-mail address and details of the update request.

Compliance with State Statutes

Because TSI values your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act and with the Connecticut Privacy Protection Policy Compliance statute. We therefore will not distribute your personal information to outside parties without your consent.

TSI has also taken the necessary precautions to be in compliance with all other applicable state statutes including, but not limited to, the Nebraska and Pennsylvania statutes.

Children’s Online Privacy Protection Act Compliance

TSI is in compliance with the requirements of COPPA (“Children’s Online Privacy Protection Act”) and as regulated and enforced by the Federal Trade Commission. TSI does not knowingly attempt to solicit or receive or collect any information from anyone under 13 years of age. Our website and services are all directed to people who are at least 13 years of age or older.

Online Privacy Policy Only

Please note that the practices of TSI, its affiliates, and agents with respect to data collected and used by TSI in connection with this website, are governed by this Privacy Policy as amended from time to time, and not the privacy policy in effect at the time the data was collected. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the website and contact us via e-mail at [email protected]. To the extent that any terms of the Privacy Policy conflict with the terms of an existing written (including electronic) agreement between you and TSI regarding the use of specific areas of the website, the terms of the other agreement shall govern. This online Privacy Policy applies only to information collected through TSI’s website and not to information collected offline.

Third Party Websites

TSI’s website contains links to third party websites. These links are provided for convenience purposes only and are not under TSI’s control. By electing to link to such third party websites, you acknowledge that TSI; a) makes no representations or warranties, either expressed or implied, regarding the content of these websites, and b) does not endorse, adopt, or otherwise accept any responsibility for the content or use of such websites.

TSI does not warrant that such websites: a) implement any security measures to maintain the safety of your personal information when you enter, submit, or access your personal information; or b) are free from (i) any claims of copyright or other infringement or (ii) known or unknown viruses. TSI accepts no liability of any kind whatsoever arising out of your use of such third party websites or the security of information you may provide to them.

Your Consent

By using TSI’s website, you consent to our Privacy Policy.

Changes to TSI’s Website Privacy Policy

If we decide to change the TSI Privacy Policy, we will post those changes on this page, send an e-mail notifying you of any changes, and/or update the Privacy Policy modification date listed above.

Privacy Complaints

TSI takes your privacy concerns seriously. If you believe that TSI has not complied with this Privacy Policy with respect to your personal information, you may write to the TSI General Counsel at the following address: Transition Services, Inc., Attention: General Counsel, 201 Broad Street, 6th Floor, Stamford, CT 06901. E-mail: [email protected]. In your letter, please describe in as much detail as possible the ways in which you believe that TSI has not complied with the Privacy Policy. TSI will investigate your complaint promptly.

Contacting TSI

If there are any questions regarding this Privacy Policy, you may contact us via e-mail at [email protected] or you may write TSI at: Transition Services, Inc., 201 Broad Street, 6th Floor, Stamford, CT 06901.